CD Media S.E Nintendo Customer Support will notify the courier to receive the device from the consumer/ client.Īfter the device check made by the CD Media S.E Nintendo Customer Support the consumer will be notified by email with the final cost of the repair (spare parts cost).ĬD Media S.E Nintendo Customer Support will contact the repair of the device as soon as the consumer/ customer agrees in writing with the Repair Cost.Ģ4-MONTH MANUFACTURER’S WARRANTY – NINTENDO HARDWARE When the deposit is confirmed the consumer will receive a copy of the payment receipt. The consumer/ customer, has to confirm that cost in writing. When a device is not covered by the guarantee the consumer has to pay the Minimum Service Cost as well as the cost of the spare parts that are needed for the repair. Depending on the repair nature, user data saved in the dfevice memory might be deleted and there is a possibility that the data on the SD might be corrupt or the restore to the device might be impossible. We recommend the creation of a backup file and the deletion or removal of all the user data before the shipment to CD Media S.E Nintendo Customer Support. Those cases will be returned to the customer in customer's expense. loss of data or other content due to deletion of the Nintendo Network ID registered or associated with the productĬD Media S.E Nintendo Customer Support will not accept devices which are not accompanied by the official service document, in which the Unique Ticket Number (RMA) is stated.
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loss of any data loaded or stored on the product by a person or company other than Nintendo or authorized partners.
#DSI MASTER KEY CODE SOFTWARE#
loss of data or software due to memory or SD card format used with the product.or cases where the damage has occurred by liquid is not covered by warranty.modification, repair by a person or company other than Nintendo or authorized partners.use of software other than the Nintendo Operating Software, use of accessories or other elements for the product but not manufactured by Nintendo.repairs made from unauthorized technician.misuse of the device by the consumer side.The consumer has to send the device to the CD Media S.E Nintendo Customer Support within 25 working days. If the CD Media S.E - Nintendo Service Department determines that the device must be returned for inspection, the courrier is notified to pick up the device from the address specified by the customer within 5 working days. The information that is required from the consumer/customer is the purchase date of the device and a readable copy of the purchase receipt, which clearly indicate the dealer and the buying date.Ĭommunication with the CD Media S.E - Nintendo Service Department via form on address by E-Mail and by telephone at the following:īy Email: hours Monday to Friday 09:30 – 17:30ĬD Media S.E Nintendo Customer Support does not provide in-game help Line.ĬD Media S.E Nintendo Customer Support issues a Unique Ticket Number (RMA) for each case. To invoke the warranty a user must notify in writing and within 24 months from the date of purchase CD Media S.E - Service Department Nintendo regarding the device problem. I got it working by powering up, holding the keys, and continuing to hold them while tapping A to launch the browser from the menu.Contacting CD Media S.E Nintendo Customer Supportĭevices that have been purchased outside the EU are not supported.
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The key combination is the first thing checked for, so you have to be holding it from the start of the bootup. While the browser is loading, hold L, R, Up, X, B, and Select Enter failsafe mode to clear bookmarks and reset to factory settings. However, if it comes up as "Password" still, you need to try again If a window comes up and has options like "Reset Default" and "Clear Bookmarks", you're doing it right. Turn on your DS, and press A (start the browser) WHILE holding down the buttons, and do not let go.ģ. Hold L, R, Up (Control Pad), X, B, and Select (You may need another set of hands to help you hold them down, so ask a friend) 2. I found this info its not the master key so dont know if it will help.